What is a key responsibility of an insurance adjuster during the claims process?

A key responsibility of an insurance adjuster during the claims process is conducting thorough investigations of claims. This involves reviewing the circumstances surrounding a claim, gathering evidence, interviewing witnesses, and assessing the damage or loss incurred. The adjuster plays a crucial role in evaluating the validity of claims and ensuring that all relevant information is considered before making a recommendation for claim settlement. By performing these tasks, the adjuster helps to ensure that claims are handled fairly and accurately, leading to appropriate outcomes for both the insurance company and the policyholder.

The other options focus on areas outside the core duties of an adjuster. Managing marketing or selling policies pertains to sales and marketing professionals within the insurance field, whereas deciding coverage limits is typically determined by underwriting specialists rather than adjusters, who assess claims after policies have been issued.